Messages delivered in public spaces settings like museums, zoos and shopping malls require the voluntary cooperation of potential "receivers" while they are surrounded by distractions and choices. Visitors do not have to pay attention but are free to attend, ignore, or distort the messages being communicated. In such situations, it is immensely important to design information systems that not only reflect the needs and characteristics of audiences but also attract and hold their attention (Screven 1990).

During the summer holidays, we contacted the Chinese University of Hong Kong and learned that they would be updating their orientation system. As the different structures were built in different eras, the Art Museum of the Chinese University of Hong Kong is looking for proposals to update the orientation system.

All participants receive theoretical knowledge and simulation experiences over a period of four weeks. During this phase participants will have the opportunity to apply your knowledge of user-centred research to the environment. User research and user testing will be key elements of this phase, where all participants will be required to submit documentation of user testing and a different set of way finding prototypes.